At ARABIAMART, we want you to have a smooth and reliable shopping experience.

If you receive an item that is damaged, incorrect or otherwise eligible for return under our policy, please contact our customer support team as soon as possible.

Return Eligibility

A return may be considered when:

  • You received the wrong product
  • The product arrived damaged
  • The product has a confirmed manufacturing or quality issue
  • The item meets any other return conditions specified by ARABIAMART

Products must generally be returned in their original condition and packaging where applicable.

Items That May Not Be Eligible

Returns may not be accepted for products that:

  • Have been used, worn or damaged after delivery
  • Are missing original packaging or accessories where applicable
  • Have been altered or modified
  • Are returned outside the applicable return period
  • Do not meet the conditions of our return policy

Certain products may have specific return restrictions. Please check the product information before placing your order.

How to Request a Return

To request a return, contact us with:

  • Your name
  • Order number
  • Product name
  • Reason for return
  • Clear photographs or videos where relevant

Our customer support team will review the request and provide the next steps.

Email: alimsajidmeharsaab@gmail.com
Phone / WhatsApp: +92 321 6460036

Refunds

If your return is approved and a refund is applicable, the refund process will depend on the original payment method and the circumstances of the return.

Refund timing may vary depending on the payment method or financial institution.

Exchanges

Where applicable, exchanges may be offered subject to product availability and our return conditions.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us promptly after delivery.

Please provide photographs or other relevant evidence so that our team can assess the issue.

Important

Please do not send a product back without first contacting ARABIAMART and receiving return instructions.

ARABIAMART reserves the right to assess each return request according to the applicable policy conditions.